Q.  Why do I need a consultation and, what should I expect during my appointment?

A.  During the consultation, we will analyze your hair.  We need to know the condition, texture and if there is any damaged hair and/or scalp disorders.  We may also recommend other alternatives to the way you currently care for your hair.

For your first appointment, you will be required to complete a form with your hair care profile, as well as personal information and history.  This is vital to your protection in our salon.  Body, Soul and Spirit Salon will not risk the personal safety of our clients.  We want to make sure that we have all necessary information. We follow the old saying: “An ounce of prevention is worth a pound of cure.”

During an average appointment, your service will include: a shampoo, hair and scalp conditioning with a hot oil treatment.  A stylist will then trim your hair ends (if recommended) and proceed with your individual styling needs.

Body, Soul and Spirit Salon knows your time is valuable, and we will do our best to handle ALL hair care appointments in a timely manner, but we WILL NOT compromise quality for the sake of time.  Extra steps MUST be taken in order to achieve or maintain healthy hair.  In short, we are NOT an "in-and-out" salon.  Therefore, we are aware that our establishment may not be for everyone.

Q.  Is a condition, hot oil treatment and trim really necessary?

A.  We believe, our salon’s approach has been proven to work best for repairing and strengthening damaged hair, while at the same time achieving and then maintaining healthy tresses.  Body, Soul and Spirit Salon's hair care procedures work only if ALL the components are included.

Q.  Why must your salon prepare my hair before weaves or extension services, and then recommend the salon does the removal?

A.  Often times, our clients are unaware that adequate preparation is NOT taken BEFORE braided extensions and sewn weaves are placed in the hair.  Nor are proper removal steps and “aftercare” procedures followed.

What often takes place does much more damage to the hair than what is expected or is necessary. By having our salon prepare your hair before these services, and professionally remove wefts or extensions, there is minimal damage and hair loss is virtually nonexistent.

If you have any questions, comments, or concerns regarding our policies or procedures, please contact us.  Thank you.